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The 4 best maid agencies in London

A guide to the premier domestic maid agencies in London, evaluated for their strict vetting processes, liability insurance coverage, and service reliability.

By George Davies, Regional and city guide writer

Updated |7 min read

The 4 best maid agencies in London
  • Background Checks: Selection is limited to agencies conducting extensive background checks and verifying professional references for all domestic cleaners.

  • Insurance Coverage: Priority is given to providers carrying full public liability insurance to protect against accidental damage or loss.

  • Quality Consistency: Service reliability and performance consistency are evaluated via long-term client feedback and satisfaction ratings.

  • Range of Services: Consideration is given to agencies offering a flexible range of options, including deep cleaning, ironing, and bespoke housekeeping.

Maintaining a clean and orderly home is essential, yet finding the time is often challenging. Whilst hiring a domestic cleaner offers a practical solution, hand-overs of house keys demand absolute confidence in the agency's vetting and standards.

To assist in finding a trustworthy service, the leading options in the capital have been assessed. By examining training procedures, insurance coverage, and client feedback, the premier maid agencies in London have been identified.

How much do maid agencies in London charge for their services?

Maid agencies in London typically charge £17 to £25 per hour for regular domestic cleaning. These rates generally cover vetted staff, insurance, and agency fees. Weekly or fortnightly bookings represent the best value, whereas one-off deep cleans or end-of-tenancy cleans sit at the higher end of the scale.

1. Maid2Clean London Cleaners

Phone: +44 20 3390 2167

Business hours: Monday to Thursday, 9:00 AM to 8:30 PM; Friday, 9:00 AM to 5:30 PM; Saturday, 9:00 AM to 3:00 PM; Sunday, closed

Website

Maid2Clean is an established provider in the domestic cleaning sector, specialising in regular weekly or fortnightly household visits. Services are comprehensive, covering tasks such as vacuuming, dusting, polishing, and ironing.

Operating multiple offices across the capital, the agency matches clients with local housekeepers efficiently. This local coverage ensures that in the event of staff absence, replacement cover can be sourced promptly. Clients can remain at home during visits or utilise the secure key-holding service.

Housekeepers do not supply cleaning products or equipment, which allows clients to choose their own preferred or eco-friendly cleaning brands.

Pros

  • +Comprehensive domestic cleaning checklist
  • +Extensive network of local London offices
  • +Prompt replacement cover for staff absence
  • +Secure key-holding option for convenience

Cons

  • !Cleaning products and equipment are not provided

Very good, diligent and has a helpful, kind demeanour

“I searched for a reliable cleaning help for my elderly brother and Maid2Clean quickly matched his requirements. The lady in question is very good, diligent and has a helpful, kind demeanour.”

Pearl Westrop, Google review

Excellent customer service

“Extremely happy. Excellent customer service; cleaners are insured & replacements upon occasion are always actively sourced with no inconvenience to client. Certainly recommended if this service is what you’re after.”

Tom Andrew, Google review

2. Maid of London

Business details

Address

78 York St

Phone: +44 20 3538 6996

Business hours: Monday to Friday, 9:00 AM to 5:30 PM; Saturday and Sunday, closed

Website

Maid of London has established a solid reputation for high-quality, consistent housekeeping, with many clients retaining the same cleaner for multiple years. To maintain these performance levels, the Head Housekeeper conducts regular quality assessments.

Housekeepers are carefully screened and hand-picked. The agency operates a bespoke service structure, adapting tasks to the specific requirements of each household. Services can include cleaning, laundry, polishing, and household errands such as grocery shopping.

Due to high standards of service, demand is exceptionally strong, meaning new client registration can require some patience before a booking is secured.

Pros

  • +High client retention and consistent staff assignment
  • +Regular quality assessments by a Head Housekeeper
  • +Highly vetted and carefully selected housekeepers
  • +Fully tailored service plans, including household errands

Cons

  • !High demand can lead to booking delays for new clients

10/10 recommend

“10/10 recommend. Urgently needed someone to help for a month. Elena was fantastic and so lovely. She deep cleaned our home, was extremely intuitive on what needed to be done, and how things should be tidied. And was great with our kids and dog. Would highly recommend and use again”

Laura Elizabeth Burkey, Google review

Cleaners are trained to meet high standards

“I cannot speak highly enough of Maid of London, and Jai. I have been a customer for almost 7 years now and they never disappoint. Excellent customer service, good response from the team and the staff and cleaners are trained to meet high standards. Our housekeeper has been very trustworthy and professional, always paying attention to detail. On the rare occasion that an issue was raised, we have found that things can be discussed and communicated efficiently with a positive approach from the team.”

Vibha Sidaya, Google review

3. Top Cleaning GB

Business details

Address

31 Beaufort Gardens

Phone: +44 20 8813 2556

Business hours: Monday to Sunday, 9:00 AM to 6:00 PM

Website

Top Cleaning GB specialises in end-of-tenancy cleans, deep cleaning, and post-construction cleaning. Unlike agencies that charge extra for cleaning supplies, they include professional-grade equipment and specialist detergents within their packages.

The team is noted for professionalism, punctuality, and clear communication. Staff are fully vetted and insured, with progress updates provided via photos or video upon request. Rates are highly competitive, making the agency a popular choice for landlords and property managers.

The service is backed by a complimentary re-clean guarantee if any area fails to meet expectations, although scheduling a return visit can occasionally take time.

Pros

  • +Specialises in comprehensive end-of-tenancy cleaning
  • +Professional-grade equipment and detergents included
  • +Highly transparent and competitive rates
  • +Free re-clean guarantee for peace of mind

Cons

  • !Return visits under the guarantee may experience scheduling delays

Every room was spotless and smelled fresh

“Very impressed with Julian and Gala!! The team arrived on time, worked efficiently, and paid great attention to detail. Every room was spotless and smelled fresh. Communication was clear from start to finish, and the pricing was fair for the quality of work. Highly recommend this company for anyone looking for reliable, professional cleaners.”

Zrina Lagkueva, Google review

I’ll definitely use their service again

“We booked an end-of-tenancy cleaning and I’m absolutely delighted! The team arrived on time, worked quickly and carefully, and the result is amazing - the flat is sparkling clean! Thank you so much, I’ll definitely use your service again and recommend you to everyone!”

Nastja Zubkina, Google review

4. Scrubs Cleaning

Business details

Address

30 Delaware Rd

Phone: +44 20 8146 8571

Business hours: Monday to Sunday, 8:00 AM to 6:30 PM

Website

Scrubs Cleaning is recognised for its deep cleaning and end-of-tenancy services, focusing on challenging tasks such as skirting boards, internal windows, and upholstery. Cleaners undergo rigorous training to meet the firm's strict internal standard before placement.

A seven-day satisfaction guarantee is provided, promising to rectify any issues free of charge. The team utilises premium, industry-tested products to ensure lasting cleanliness, particularly in high-traffic residential areas.

Whilst minor scheduling adjustments can occur during exceptionally busy periods, the competitive pricing and professional standards make the agency a reliable choice.

Pros

  • +Specialists in post-tenancy and deep cleaning
  • +Staff trained to a rigorous internal standard
  • +Seven-day satisfaction guarantee
  • +High-quality, industry-tested cleaning products

Cons

  • !Last-minute scheduling changes can occur during peak periods

Excellent service from booking to cleaning!

“Excellent service from booking to cleaning! Highly professional and excellent end of tenancy clean. The team arrived perfectly on time, were super efficient, caring and attentive. They took time to check everything was completed well afterwards, to the best level and I was happy. The aftercare checking is highly appreciated too. Excellent price, service and quality, thank you!”

L E, Google review

The price is really competitive

“Really happy with our end of tenancy clean in our Balham flat. The cleaners arrived punctually and quickly cleaned the flat to a high standard, we’ve had no issues on our check out report. The price is really competitive, we booked as we were reassured by the call back policy but this wasn’t needed as the job was completed perfectly in the first instance.”

Chernice Parsley, Google review

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